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Terms & Conditions

RITE VET DESCRIPTION, USE, AND TERMS OF SERVICE AGREEMENT

The effective Date of this DISCLAIMER and TERMS OF SERVICE is March 10, 2025.

This Terms of Service ("Agreement") is entered into by and between Ritevet LLC. ("RITEVET"). RiteVet LLC registered office in the state of Delaware is located at 16192 Coastal highway, Lewes, Delaware 19958, County of Sussex. The registered agent in charge thereof is Harvard Business Services, Inc.

RiteVet LLC which may be referred to as “we” or “us” and the website or application user which may be referred to as "you", "your", or "user" and governs your use of the Ritevet Internet web site and related information, data, and other content on that web site ("Content"). The web site is available on the World Wide Web at the Uniform Resource Locator ("URL") https://ritevet.com ("Ritevet.com").

ABOUT RITEVET

RITEVET is a Mobile Application and Website which allows Pet Parents (Pet Owners) to connect with Veterinarians and other Pet Service Providers such as pet sitters, Groomers, Trainers, Dog walkers, RITEVET is owned and operated by Ritevet LLC.

TYPES OF SERVICES PROVIDED BY RITEVET

Ritevet is designed to enable members which include customers, pet parents, veterinarians, and other pet services providers to communicate through the Application or/and the web site to obtain any of the following Services:

HOW TO USE THE APPLICATION

To use the Application, you first sign up with Ritevet. When signing up, you must provide us with certain information, such as your name, address, and mobile phone number. Upon successful completion of the sign-up process, you will be able to access the Application/ website to register as a Veterinarian, Other Pet Services Provider, or a Pet Parent.

PAYMENT AND FEES

Pet parents: There is no charge to download the Application on your mobile device you are to join the APP. Pet Parents pay through the application only if they request a virtual consultation or requestLaravel a veterinarian to go to their home to see their pet, or requested other pet services providers services such as pet sitting, grooming, dog walking.

Other Pet Services Providers: There is no charge to download the Application on your mobile device. Once you register with us, in order to be able to utilize the app to get clients for your business, you will need to enter your desired fee and available time for services in the applications. The application will add 16% the application user fee and the state sale tax. Ritevet LLC will submit the sale taxes to the states.

Veterinarians: There is no charge to download the Application on your mobile device. Once you register with us, in order to be able to utilize the app to get clients for your business, you will need to enter your desired fee and available time for services in the applications. The application will add 16% the application user fee and the state sale tax. Ritevet LLC will submit the sale taxes to the states.

ALL YOUR PAYMENTS NEED TO BE MADE THROUGH THE APPLICATION. PLEASE REPORT IMMEDIATELY TO US IF ANY VETERINARY PROFESSIONAL REFERRED TO YOU VIA THE APPLICATION ATTEMPTS TO CHARGE YOU FOR ANY SERVICE DURING YOUR VIRTUAL CALL OR IF YOU ASKED TO PAY ONE MORE TIME FOR THE FEE YOU ALREADY CHARGED FOR WHEN YOU REQUESTED THE SERVICE THROUGH THE APP.

We process all the payments for the virtual consultation call and the basic home consultation/examination visit on behalf of the veterinary professionals. A portion of the payments is retained by us to support the functioning of the Services and Application.

If you requested a veterinarian to come to your home to see your pet, and after the veterinarian came to your home and completed their examination of your pet, the veterinarian determined that additional services needed to be provided by them or more diagnostics need to be done, or medications need to be purchased by you, the veterinarians will need to provide you with an estimate of how much this additional services or medication will cost you and then it is up to you the pet parent to use this additional services or not. Any additional services or medication needed should be paid directly to the veterinarian at the time you agreed on receiving additional services. It is your own responsibility to remain informed about the current rates for the veterinary services and supplies and the usage of the veterinary services.

You agree that you will pay for all services you received through the application/website. RITEVET may charge your PayPal or credit card account, as provided by you when registering for the Services, for the veterinary services including any taxes and late fees, as applicable that may be accrued by or in connection with your account. You are responsible for the timely payment of all fees and for providing RITEVET with a valid credit card account for payment of all fees at all times. Any payment made is non-refundable, unless otherwise authorized by RiteVet as a courtesy to you as a client.

We use a third-party payment processor STRIPE to link us to your credit card account. The processing of payments or credits, as applicable, in connection with your use of the Application will be subject to the terms, conditions, and privacy policies of the Payment Processor and your credit card issuer in addition to this Agreement. We are not responsible for any errors by the Payment Processor or your credit card issuer. In connection with your use of the Services (and specifically in connection with your scheduling of a virtual or in-person consultation with a health care professional), Pager will obtain certain transaction details, which we will use solely in accordance with our privacy policy.

We currently do not process any insurance claims, nor will the veterinary professionals process claims on your behalf. Although the consultations/treatments you receive from veterinary professionals through the Application may or may not be covered by your insurance, it is solely your responsibility to contact your pet insurance plan, determine whether coverage applies and submit a claim. You are responsible for the full fee (and for paying the fee in advance) regardless of whether you later can receive reimbursement from your insurance for part or all of the cost.

TERMS OF SERVICE

It is the sole responsibility of the users to determine if the usage of the Ritevet application, website, and or contents are allowed per government regulations in their location/state/countries. Please read these terms and conditions of use (the “Agreement”) carefully before registering, accessing or using our Services.